North SacPipe Repair 📞 (916) 831-7072
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Subservice — Read This First

Smell Gas? Leave First, Read Second.

If you smell a rotten-egg odor right now, stop reading and get everyone out of the house. Once you're at a safe distance, come back to this page for exactly what to do next.

Call 911 See PG&E Emergency Line

If You Smell Gas Right Now

  1. Leave the area immediately and take everyone with you, including pets.
  2. Don't touch light switches, phones, doorbells, or anything electrical on your way out, since a spark can ignite the gas.
  3. Don't try to find the leak yourself or turn any valves on or off.
  4. Once you're a safe distance away, call 911, then call PG&E's 24-hour emergency line at 1-800-743-5000, since North Sacramento is in PG&E's service area.
  5. Wait for PG&E or emergency responders to confirm it's safe before going back inside.
Gas line and shutoff valve near a residential gas meter
Once PG&E confirms it's safe, we inspect and repair the gas line itself.
Know the Signs

How a Gas Leak Shows Itself

Don't rely on smell alone — some leaks are harder to detect than others.

Rotten egg smellA sulfur-like odor is intentionally added to natural gas so leaks are easier to notice.
Hissing or whistling soundA hissing noise near a gas line, meter, or appliance can indicate escaping gas.
Dead or dying vegetationAn unexplained patch of dead grass or plants near a buried gas line can be a sign of an underground leak.
Dirt or dust blowing upDirt appearing to spray or bubble from the ground can indicate gas escaping underground.
Yellow or flickering pilot flameA gas flame that should burn blue but appears yellow or unsteady can point to a combustion or leak issue.
Physical symptomsHeadaches, dizziness, or nausea in a specific room, with no other explanation, are worth taking seriously.
After the Utility Clears the Area

How We Help With Gas Line Concerns

Inspect the Line

Once PG&E confirms the area is safe, we inspect the gas line and connections for the source of the issue.

Repair or Replace

We repair damaged fittings or sections of gas line as needed, following proper safety codes.

Confirm It's Sealed

We test the repaired connection before considering the work complete.

Common Questions

Gas Line FAQs

Should I call a plumber or the gas company first?

Neither, initially. Leave the area and call 911 first, then PG&E's emergency line. A plumber can inspect and repair the line only after the utility confirms it's safe to be near the home.

Is it safe to open windows if I smell gas?

Prioritize leaving the home first. Opening windows on your way out, if it's quick and doesn't involve using anything electrical, is reasonable, but don't delay leaving to do so.

Can a gas leak happen without a strong smell?

Yes. Odor fade can occur, especially underground, so hissing sounds, dead vegetation, or physical symptoms are worth taking seriously even without a strong smell.

Once You're Safe, We're Here to Help.

After the utility confirms it's safe, call us to inspect and repair the gas line.

Call (916) 831-7072